SHIPPING OF OUR ONLINESHOP

from Firma Gerlinde Hofer - Florex GmbH

 

How long does delivery take?

Unless otherwise stated in the offer, order confirmation or after receipt of payment, the delivery time is a maximum of 5 working days. The delivery times are non-binding. Unforeseen events such as protests, pandemics, official measures, disasters, act of nature and system malfunction of all kinds, as well as delays by presuppliers, extend our delivery times and no damages can be claimed from this. We will inform you in the event of delivery delays.

 

How much are the shipping costs?

We deliver all items sent in a package or shipping bags with GLS parcel service.
Depending on the country, we do not charge shipping costs for orders above a certain order value (value of goods)

 

Here you can find an overview of the shipping costs:

 

Country

Shipping costs

Free shipping from

 
 
 

Austria

4,90€

49,00€ order value

 
 
 

Germany

6,90€

69,00€ order value

 
 
 

Belgium

9,90€

99,00€ order value

 
 
 

Italy

9,90€

99,00€ order value

 
 
 

Croatia

12,90€

129,00€ order value

 
 
 

Luxembourg

9,90€

99,00€ order value

 
 
 

Netherlands

9,90€

99,00€ order value

 
 
 

Slovakia

9,90€

99,00€ order value

 
 
 

Slovenia

9,90€

99,00€ order value

 
 
 

Czech Republic

12,90€

129,90€ order value

 
 
 

Hungary

12,90€

129,90€ order value

 
 
 

France

12,90€

129,90€ order value

 

 
 
 
 
 

Prices in EURO, including mandatory Austrian VAT.

 
 
 

Non EU member states

Shipping costs

Free shipping from

 
 
 

Switzerland

14,95€ (excluding VAT)

108,25€ order value (excluding VAT)

 
 
 

Lichtenstein

14,95€ (excluding VAT)

108,25€ order value (excluding VAT)

 
 

 

 

PAYMENT ON OUR ONLINESHOP

from Firma Gerlinde Hofer - Florex GmbH

 

How can I pay at the webshop?

Payment Methods:
  • Prepayment (Prepayment to Gerlinde Hofer - Florex GmbH)
  • Invoice
  • PayPal
  • Instant bank transfer by Klarna
  • Invoice by Klarna

 

What is the process for those individual payment methods?

  • Prepayment (prepayment to Gerlinde Hofer - Florex GmbH)
    If prepayment by bank transfer has been agreed on, the payment is due after conclusion of contract, unless the parties have agreed on a later due date.
     
  • Invoice
    If you choose the invoice payment method, the purchase price is due after the goods have been delivered and invoiced. In this case, the full purchase price must be paid within 7 (seven) days, starting with the receipt of the invoice, unless otherwise agreed.
     
  • PayPal
    If you choose the PayPal payment method, the payment will be carried out after the order has been completed. For this payment option, you can log into your existing PayPal account or open a new PayPal account and authorize the payment.
     
  • Instant bank transfer by Klarna
    If the payment method pay now is selected, your payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "SOFORT"). In order to be able to pay the invoice amount via "SOFORT", you must have an online banking account that has been activated for participation in "SOFORT", identify yourself accordingly during the payment process and confirm the payment instruction to "SOFORT". The payment transaction will be carried out immediately afterwards by "SOFORT" and your bank account will be debited. You can find more information about the "SOFORT" payment method at https://www.klarna.com/sofort/.
     
  • Invoice by Klarna
    If you choose the invoice payment method, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid within 7 (seven) days of receipt of the invoice without deduction, unless otherwise agreed.

 

If you have any further questions, please contact office@seifenwelt.at.